Terms and Conditions

Last updated: December 7, 2025

1. Acceptance of Terms

By accessing and using VocalStack's telephony infrastructure services, you accept and agree to be bound by the terms and provision of this agreement.

2. Use of Services

VocalStack provides telephony infrastructure including phone number provisioning, audio routing, and call management services. You agree to use these services in compliance with all applicable laws and regulations.

  • You must not use our services for any illegal or unauthorized purpose
  • You must not transmit any malicious code or harmful content
  • You are responsible for maintaining the security of your account
  • You must comply with all telecommunications regulations in your jurisdiction

3. Billing and Payment

Our services are billed on a usage-based model. You agree to pay all charges incurred under your account. Pricing is subject to change with 30 days notice.

4. Service Level Agreement

We strive to maintain high availability of our services. However, we do not guarantee uninterrupted service and are not liable for any downtime or service interruptions.

5. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We collect and process data as described in our Privacy Policy to provide and improve our services.

6. Intellectual Property

All intellectual property rights in our services, including software, documentation, and APIs, remain the property of VocalStack. You are granted a limited license to use our services as outlined in these terms.

7. Limitation of Liability

VocalStack shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

8. Termination

We reserve the right to suspend or terminate your access to our services at any time for violation of these terms or for any other reason at our discretion.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our service.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected]